FAQ
𝐖𝐡𝐞𝐫𝐞 𝐝𝐨 𝐲𝐨𝐮 𝐬𝐡𝐢𝐩 𝐭𝐨?
We currently ship only in the USA.
𝐖𝐡𝐞𝐫𝐞 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐥𝐨𝐜𝐚𝐭𝐞𝐝?
Clarksville, IN
𝐖𝐡𝐢𝐜𝐡 𝐦𝐚𝐢𝐥 𝐜𝐚𝐫𝐫𝐢𝐞𝐫𝐬 𝐝𝐨 𝐲𝐨𝐮 𝐮𝐬𝐞?
We ship via USPS.
𝐃𝐨 𝐲𝐨𝐮 𝐨𝐟𝐟𝐞𝐫 𝐰𝐡𝐨𝐥𝐞𝐬𝐚𝐥𝐞?
Yes! We offer wholesale and would love to wholesale to you! Email us to inquire about our wholesale options and pricing: blacklavenderco24@gmail.com
𝐇𝐨𝐰 𝐥𝐨𝐧𝐠 𝐰𝐢𝐥𝐥 𝐢𝐭 𝐭𝐚𝐤𝐞 𝐭𝐨 𝐠𝐞𝐭 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫 𝐯𝐢𝐚 𝐦𝐚𝐢𝐥?
Orders are typically processed and shipped within 1 -2 business days (M-F) however, in more rare cases please allow up to 3 business days for your order to ship - especially during busy launches, restocks, sales or weekends. Once shipped, packages will arrive within 3-5 business days.
𝐃𝐨 𝐲𝐨𝐮 𝐚𝐜𝐜𝐞𝐩𝐭 𝐫𝐞𝐭𝐮𝐫𝐧𝐬 𝐨𝐫 𝐞𝐱𝐜𝐡𝐚𝐧𝐠𝐞𝐬?
We do not offer refunds. However, if your item arrives damaged (broken glass), we will happily offer a replacement. If you are unhappy about an item you ordered, please reach out via email to see if we can make it right: blacklavenderco24@gmail.com